Privacy Policy

Introduction

The Shepherd's Love Church ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the TSLC mobile app and our church management platform (collectively, the "Services").

This policy applies to the TSLC app published on Google Play and the Apple App Store by The Shepherd's Love Church.

Please read this privacy policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our Services, including:

• Name and contact information (email address, phone number, address)
• Date of birth and gender
• Profile picture
• Church membership information
• Attendance records
• Group membership and participation
• Prayer requests and testimonies
• Donation and giving history
• Wellbeing check-in data

Automatically Collected Information

When you use our Services, we may automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Log data (access times, pages viewed, app features used)
• Location data (with your permission, for attendance check-in features)
• Push notification tokens

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process your registration and manage your account
• Track attendance and participation in church activities
• Facilitate communication between church members and leadership
• Process donations and maintain giving records
• Send notifications about events, services, and church updates
• Respond to your comments, questions, and prayer requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activities

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Church Leadership: Information may be shared with church pastors, administrators, and authorized staff for ministry purposes.
• Service Providers: We may share information with third-party service providers who assist in operating our Services (e.g., hosting, payment processing).
• Legal Requirements: We may disclose information when required by law or to protect the rights, property, or safety of our church, members, or others.
• Consent: We may share information with your consent or at your direction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls limiting who can view your information

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can update or correct your information through your profile settings.
• Deletion: You can request deletion of your account and personal data.
• Opt-out: You can opt out of receiving promotional communications.
• Notifications: You can manage push notification preferences in app settings.

Account Deletion

You have the right to request deletion of your account and associated personal data. To request account deletion:

• Use the "Delete Account" option in the mobile app under More → Account Deletion
• Visit our Account Deletion page
• Contact us directly at the email address below

Please note that some information may be retained for legal, regulatory, or legitimate business purposes even after account deletion.

Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: